Include the route
If you already know the cities, add them in the message so we do not have to guess.
Mention an inquiry reference
Flight requests receive a reference such as INQ- followed by letters and numbers. Include it if you are writing again.
Leave payment details out
Card numbers do not belong in this form. A message here is not a booking and not a payment.
Prefer to start with the flight form?
Search for flights, select an option, then complete the booking page.